Service Concepts
HBC-radiomatic offers several complementary technologies to reduce downtime during servicing or breakdown scenarios.
Our service concepts are designed to supplement your radio control systems, ensuring maximum uptime across critical industrial applications.
radiomatic® iLOG is an electronic key on which the system address and configuration of the radio system is stored.
Your advantages:
- If the transmitter is damaged, the operator can easily activate a spare transmitter with just a few easy steps.
- Expensive downtime is prevented.
How it works:
- If needed, the radiomatic iLOG is removed from the original transmitter and plugged into the relevant spare transmitter.
- The spare transmitter is immediately operational, and the original transmitter is safely deactivated.
Your benefits:
- The transmitter and receiver are not a fixed pair for easy transmitter stocking.
- Fast exchange of damaged transmitters with same-day service.
- No expensive downtime for the customer.
- No repair times.
- Minimum spare parts stocking.
- Minimise repair time.
- HBC-radiomatic feature catch-release included at no additional cost.
merlin® iLOG
micron M comes standard with merlin® iLOG. This electronic key has to be paired utilising the RMC (Receiver Master Card; included in the merlin® receiver’s scope of delivery) before micron M is first used (see operating instructions).
In service cases, the merlin® iLOG is used to quickly and conveniently activate a spare transmitter. Simply plug the merlin iLOG into the new micron M transmitter and you’re ready to go.
If the original merlin® iLOG is lost, you can order a spare merlin® iLOG through our spare parts department.
merlin® RMC
By using the merlin® RMC (Receiver Master Card; included in the merlin receiver’s scope of delivery), you can quickly and easily:
- Pair the merlin® iLOG of the micron M with a merlin® receiver
- Unpair the combination and pair again as often as needed.
Notes:
- More than one micron M transmitter can be paired with a merlin® receiver.
- For safety reasons, a merlin® receiver can only be controlled by one micron M transmitter at a time. If more than one micron M transmitters are paired to a merlin® receiver, the catch-release function is automatically activated (see operating instructions).
- It is technically impossible that another operator activates control commands of the merlin® receiver at the same time with another micron M. This is indicated by the LED on the respective micron M transmitter.
- A micron M can only be paired with exactly one merlin®. By pairing it to another merlin® receiver, the previous pairing is automatically deleted from the micron M.
- The merlin® Receiver Master Card (RMC) must be stored in a safe location after use.
Other HBC Features
Battery Technology
Reduce downtime with our exchange battery system, plus all the essential information on correct battery handling.
Enhanced Safety Functions
Choose from a variety of additional safety functions to keep operators and site users safe.
Extended Control Concept
Solutions for improved control of cranes and machinery in your industrial application.
Frequency Management
Suitable for where multiple radio controls are in simultaneous use, our frequency management solutions reduce frequency conflicts and automatic controls shut down.
Operator Feedback
Increased feedback functions through audio and visual capabilities for machine operators.
Performance & Reliability
Additional control, communication and function solutions to enhance operator comfort and precision.
Reporting
Auxiliary data logging equipment which can be integrated into systems, recording diverse operational data.