External Servicing/Repairs

HBC-radiomatic UK doesn’t just supply radio remote controls; we also offer a full installation and commissioning package to ensure smooth operation from day one or combine them with operator familiarisation during or after installation.  Ask for further details.

Take advantage of our range of external support facilities, including onsite repair service for a hands-on approach when you experience issues or downtime with your radio control system.

Our external repairs service tackles out-of-commission industrial wireless control systems at your premises. Our fully trained team visits your facility at a time that suits you to carry out in-depth diagnostics and repairs.

This service is suitable for situations where radio equipment is hard-wired to a machine and cannot be easily accessible or cannot be returned to our workshop, requiring technicians to attend site.

HBC-radiomatic UK’s technicians have many years of experience working with standard and bespoke HBC-radiomatic systems. This enables us to provide a comprehensive breakdown and repair service across applications and environments. We work alongside sectors such as industry, construction, hazardous areas, maritime and more to support clients with their HBC-radiomatic control systems.

We understand the time pressure you may be facing to resolve out-of-commission equipment. Therefore, we aim to schedule repair work at a suitable time for you.

If you’re looking for immediate advice, we can provide remote support over the phone or via Teams in addition to our in-person services. Alongside this, we offer operator training to help you tackle the basics of fault-finding and best operation practices, keeping your equipment in optimal condition.

Our comprehensive approach to the supply and ongoing maintenance of your equipment means we aim to reduce your downtime and improve safety and productivity overall.

In many industrial sectors today, many radio remote controls are often used in parallel. This places high demands on radio technology because the simultaneous operation of several systems can lead to frequency conflicts. To address this issue, our newest RF technology comes with automatic frequency management, allowing our radio systems to seamlessly transition onto a free channel when a conflict occurs.

As a HBC customer, you can have confidence in our high-performance technologies, ensuring optimal operation of our radio remote controls at all times.

If you do experience frequency conflict, then HBC-radiomatic UK can help with targeted on-site frequency coordination, including a site-wide frequency scan, detailed reports and bespoke recommendations.