Internal Servicing
HBC-radiomatic UK provides a comprehensive breakdown and repair service at our facility in the Midlands.
Our qualified team of technicians are on hand to provide a fast response to any breakdown, repair, request for technical advice or modification.
As the UK and Ireland's sole partners of OEM HBC-radiomatic GmbH, our highly trained team have the skills and extensive knowledge of HBC-radiomatic systems, to ensure we can approach faults with expertise.
We’ll provide in-depth diagnostics to identify and resolve any issues, with an extensive range of spare parts kept in stock to streamline this process where required.
Quick Response, Reduced Downtime
Our UK-based repairs facility ensures that time-consuming and costly international shipping is minimised.
Our standard service requires customers to send their equipment to our base in the Midlands, or if you prefer, you can visit our trade counter to deliver in person, or pre-book a technician to inspect and repair your system while you wait! This service is designed to restore your operations to normal quicker than dispatching our team to your site.
Remote Support
Alongside our internal repair service, HBC-radiomatic UK also provides remote support to customers over the phone or via Teams video call.
Whether this is discussing simple fault-finding exercises or the repair process, our friendly team is here to help.
Spare Parts
We stock a huge selection of parts to ensure that your repair can be completed as efficiently as possible. Ancillary items such as batteries, chargers and carrying choices, together with standard ‘off the shelf’ remote control systems, are available to purchase through our Trade Counter,
HBC-radiomatic UK’s wider services
Don’t wait until you’re facing downtime – HBC-radiomatic UK’s wider services support the productivity and safety of equipment throughout its lifecycle.
This includes scheduled maintenance carried out by our technicians and pre-planned on-site repairs at a location of your choice. We can modernise outdated or obsolete equipment with our design and customisation capabilities.
HBC-radiomatic UK additionally provides operator training, which covers the basics of operating your equipment as well as troubleshooting and maintenance.
HBC-radiomatic (UK) here to help with our unique personal service!